FERANIO CUSTOMER CARE
Payment information and help with billing.
Prices & payment methods
Prices and available payment methods are displayed during Shopify checkout. Options may differ by destination, device or provider eligibility.
Payment authorization
Orders proceed after payment authorization. We may request reasonable verification or cancel an order if payment cannot be confirmed or fraud is suspected.
Protect your payment details
Transactions are processed through checkout services. Never email complete card numbers, security codes, passwords or verification codes to our support team.
Billing questions
For declined payments, duplicate charges or other billing questions, email service@feranio.com with the relevant order number.
Company & customer care
Shenzhen Haichuang Zhenpin Technology Co., Ltd.
Room 2703, Unit 1, Building 3, Yicheng Fengjing Garden, No. 8018, Pingdi Section of Longgang Avenue, Zhongxin Community, Pingdi Subdistrict, Longgang District, Shenzhen, Guangdong, China.
Email: service@feranio.com
Telephone: +86 18279133409